Jul 20 2010

Delegation for Managers

Posted by Andrew Bryant, CSP
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In my experience one of the most challenging tasks for managers is delegation and one trait of a leader is the ability to effectively delegate.

Management and Leadership require getting work done, with and through others whilst gaining their trust and co-operation, the secret is that you have to give trust before you can gain it.

Many of the executives I have coached have struggled with the issue of trust as they have got where they are today by being controlling and see delegation as loss of control. Logically these people know that they must delegate but become frustrated that when they try to delegate they don’t get the results they were hoping for.

I have found that using a ”Why, What, How, Do” approach can create a staircase to effective delegation.

First you tell people “Why” you want to them to do something. We all like to know why what we are doing is important , so when you say, “I want you to do this because…” you make the task meaningful. By giving the reason for the delegation you engage and empower the individual to do their best.

Next you tell the person “What” the results are you are looking for. We know what those results are but our people are not telepathic (and a good job too) so you will have to take the time to describe specifically what a successful outcome will be.

The first time you delegate you will often need to share with the person, “How” to do what you have asked them. At the very least ask if they know how to execute what you have asked them to do and make sure they know they can contact you if there is a problem. Once this step is complete the person can “Do” the delegated task.

On completion of the delegated task, the result will reflect their competency AND your ability to communicate. Successful completion builds your trust and their trust in you that you have their best interest in mind. If things do not turn out as expected, carefully examine the causes and coach the gaps - avoid blaming as this will evaporate any trust that exists.

Once you have successfully delegated the task once, you can skip the “How” stage and just give “Why and What”" instructions. With a trusted team member you can get away with just “Why” or they may have anticipated the need and done the job already!

Effective delegation takes up-front time to get it right but the payoff is that you leverage yourself and free up time to do other things. Like all worthwhile things it take practice, so why not start today?

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Jul 19 2010

What do I do with my hands when I’m speaking?

Posted by Andrew Bryant, CSP
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“What I do with my hands?” is a question I have heard countless times from people wanting to improve their presentation skills.

In this short video I suggest that what to do with your hands is to make meaningful gestures.

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Jul 18 2010

Speaking about Sex, Politics and Religion

Posted by Andrew Bryant, CSP
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I recently engaged in an online dialogue on, sex, politics and religion. The person who started the post made the comment that we should NEVER talk about these topics.

Now I understand where the writer was coming from;talking about  sex, politics and religion can break rapport, create conflict and ruin the career of the unwary but I have a different perspective. As humans, sex, politics and religion play a significant part of our lives and the biases and meanings we bring to these topics will significantly affect our behaviour; so to not talk about them can be equally dangerous. Continue Reading »

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May 17 2010

Creating a First Impression – Presentation Skills

Posted by Andrew Bryant, CSP
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You only get one chance at a first impression. In this video Andrew Bryant, CSP shares some powerful tips for making a great first impression when you have to present in front of an audience.

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May 4 2010

Intention and Execution

Posted by Andrew Bryant, CSP
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The road to hell may be paved with good intentions but this is usually because of bad execution.

An intention is a frame of mind that drives action, when you have a clearly defined intention you gain a laser like focus and begin to take action. Effective execution occurs when intentions are transformed into well thought out behaviours.

People can often read your intentions but the world rewards your effective execution. Here are four questions to ask:

  • What is it you want to do?
  • What actions do you need to take?
  • What will be the effect of those actions?
  • Will these effects be in line with your intention?

Here is a short video on intentionality when it comes to public speaking:

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Apr 27 2010

Corporate Responsibility, Innovation and Social Entrepreneurship

Posted by Andrew Bryant, CSP
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Learn from my good friend and colleague, Ian Berry, Alexander Blass and myself about how doing good is great for your business and your life – Singapore, August 17, 2010. (click the image for details).

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Apr 24 2010

Overcoming the Fear of Public Speaking

Posted by Andrew Bryant, CSP
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The fear of public speaking can paralyse otherwise confident inviduals; in this video you will learn how to overcome that fear.

Footnote: Experienced NLP practitioners will recognise the embedded frames and state inductions in this video.

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Apr 13 2010

The Ultimate Meta State Trance

Posted by L. Michael Hall, Ph.D.
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If there is any hypnotic trance state that is the ultimate one for a Neuro-Semanticist, it is the genius state. But no, the use of the word genius does not mean it is a hypnotic state for increasing your I.Q., that’s not the purpose of this particular trance.  Instead this is the induction into a state of being all there. It is a state of absolute focus on one thing. Normally, when you experience it, you are in a powerful state of concentration and absorption.  And when you are there people may think that you have really tranced out or they may think that you really have fabulous powers of focus and will power.  The genius state is a state wherein you are in “flow” and even better, you can turn the flow state on and off at will. Continue Reading »

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Apr 10 2010

Singapore Leadership Development Congress

Posted by Andrew Bryant, CSP
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Just a quick note to say that I will be speaking on Influence at the Singapore Leadership Development Congress on Monday.

I have a limited number of complimentary tickets available so if you want to learn about leadership and influence and are in Singapore, contact the organisers and mention this blog and they will have a ticket emailed to you (whilst stocks last).

See you there? Andrew Bryant,CSP

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Apr 9 2010

Preparing a Presentation or Speech

Posted by Andrew Bryant, CSP
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Have you ever wondered how to plan a presentation or speech?

This short video will certainly help.

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