I have a limited number of complimentary tickets available so if you want to learn about leadership and influence and are in Singapore, contact the organisers and mention this blog and they will have a ticket emailed to you (whilst stocks last).
How do you know when your employees are feeling disengaged or demotivated?
The following behavioural markers should give you a clue:
Following the letter of the instruction rather than the spirit as evidenced by, ‘But you didn’t tell me to do X” when X was implied by the instruction and necessary to the completion of the task.
Going early and coming late, using up all sick days and even taking unpaid leave days. Days off are mostly on a Monday or Friday.
Increase use of social media, youtube and instant messaging at work.
Silence – not contributing to discussions or dialogues.
When I am conducting workshopswithin an organisation I hear the following complaints from dis-empowered of demotivated employees:
“My boss doesn’t listen.”
“Why isn’t my boss here as he needs to hear this stuff?”
“Why don’t senior management do what it says in the value statement?”
“I can’t influence head office in USA/Europe and they make unreasonable demand on my time and resources.”
Motivated and enaged employees are more creative and productive; disengaged employees will lose customers, money and have more accidents at work. Therefore to re-engage employees you should talk to your staff and listen to the answers. Ask questions like;
“What do you like best about working here?”
“What do you like least about working here?”
“What would you change if you could?”
Of course if you ask these questions you must be prepared to do something about the answers otherwise it will increase cynicism.
And what if you are feeling de-motivated and disengaged? Then get back in touch with what your work means to you above and beyond the paycheck. What about your work gives you an intrinsic sense of achievement? Ask yourself, “if this was my company, how would I behaving?” Above all look for the fun and pride in what you do because your work is an extension of who you are (see posts on Self Leadership).
In Australia, almost one half of organisations are not effective in finding and developing leaders, which identifies some critical challenges for employers if they are to take advantage of the economic recovery – this situation has been revealed in a recent study by Drake International.
The report, Gearing up for Growth, found that 44% of organisations rated themselves not effective in finding and developing leaders. Furthermore, improving retention of skilled employees was the most important people challenge facing employers in a growing economy. This was mirrored in the report’s findings that 72% of organisations expect to face skills shortages this year at the same time as accelerating staff turnover, with one-quarter of employees expecting to move employers in 2010. “With economic recovery now gathering pace, as further evidenced by the IMF forecast, employers are recognising that they have a critical challenge to remotivate and engage their workforces [and] leadership will be one of the key drivers behind the growth that corporate Australia and businesses will have to focus on.”
Improving the retention of skilled employees was also top of the list of people management priorities for employers (94%). Whilst this is an Australian study, the same could be said of countries such as Singapore. This situation is partly caused by cutting back on leadership development during the downturn and so the wisdom of a strategic approach to leadership development is now evident.
Managers and leaders are ultimately responsible for the results that they achieve through people, it is therefore essential that they understand the principles involved in raising the performance of their people and teams.
The formula in the above diagram that brings the essential components into focus and causes us to realise that if; expectations, ability or attitude are at zero then results will be too. Continue Reading »
2009 could be associated with many negative emotion; fear, anxiety, uncertainty, regret etc. This is not all bad because emotions have ‘motivational consequences’. If we view our emotions as a feedback system, we can use the information to change our behaviours or make better choices. Continue Reading »
Happy Holidays to all our readers – whether you celebrate this holiday as religious festival or just get caught up in the spirit of goodwill.
Spend your Money like a Wise Man
If you want to be happy this Christmas you may or may not be surprised that research proves that spending money on other people increases happiness. Continue Reading »
The ability to speak effectively to small or large audiences is a vital competency for manager and leaders and yet this competency is often lacking.
As a Certified Professional Speaker myself, I have spoken to thousands of people over the years and experienced the first hand what to do and what not to do with an audience. As an executive coach I have trained and coached hundred’s of managers who were previously tongue tied to connect with the audience and deliver their message effectively; so allow me to share with you a secret of public and professional speaking:
There is no such thing as an audience
The biggest mistake that novice speaker make is to imagine their perspective audience as critical or hostile. Creating this mental picture of a group united in their disapproval of you will create a state of anxiety in even the strongest of heart.
Accomplished speakers realise that an audience, small or large, is made up of individuals just like you. Each individual has needs and wants and can change their state from boredom to curiosity. If you connect to their needs and wants and create a sense of curiosity they will be on the edge of thier seats.
So the first key to successful public or professional speaking is to break down your audience into a group of individuals and preferably know what it is they want before you deliver your topic.
Most of the work in speaking is not the speech itself but the research and preparation before the speech. Only speak “off the cuff” if you know your topic backwards and know exactly who you are talking to.
As you present make eye contact, smile and imagine you are having a conversation with a group of friends or colleagues. Will it still be nerve wracking? Perhaps but the only way to get better at it is to practice at every opportunity. Remember, as we move up through an organisation, we are paid less for what we do an more for what we influence others to do. Speaking in public is a core competency for influence.
If you are interested in professional speaking training or coaching please contact us.
A good resume cannot get you a job, but a bad resume will not get you an interview, and without an interview there is less chance of you getting the job.
A resume is usually the first impression that you make with a prospective employer. It gives you the opportunity to gain their interest and hold their attention by displaying your skills and experience before them. Continue Reading »
NLP is a model of how humans think, feel, behave and communicate. When NLP was developed in the 1970’s by Bandler and Grinder it was a radical departure from the field of psychology, which at the time was focused more on human dysfunction than peak performance.
Today, with the acceptance of positive psychology, NLP appears less radical can be viewed as an excellent framework for learning to communicate effectively, to model people and systems and to design strategies for peak performance. Learning NLP can improve the performance of athletes, sales people, business people, coaches, trainers, teachers, therapists and parents.
NLP for Consulting, Training and Coaching
I use NLP and NeuroSemantics in my consulting, training and coaching and I enjoy sharing the technology through public programs that I hold in Singapore and other parts of SE Asia. You can get a list of the upcoming programs by clicking here. I highly recommend NLP Communication and Coaching Essentials which is the first 3-day of a NLP Practitioner program and covers how to communicate and coach effectively plus we are conducting a full NLP Master Practitioner training in October.
NLP Association of Singapore Video
If you like watching videos on YouTube then you can watch part of my presentation to the Singapore NLP Association.
I believe that to survive and prosper we need to learn faster and to teach better.
Did you know that your learning follows a path? Firstly you don’t know what your don’t know, which is a state I like to call “blissful ignorance.” On the learning path this is known as unconscious incompetence. Continue Reading »