Communication skills are the glue that holds together relationships and the oil that lubricates business and sales.
Good communication skills are essential to lead yourself and influence others. Poor communication causes pain, conflict, loss of productivity and profit.
Listen to a podcast on Communication Skills. Continue Reading »
Is their a difference between leadership and management? Can managers lead and can leaders manage?
These are perennial questions in the field of leadership development and the answers vary depending on who you talk to.
The concept of a leadership pipeline is that as we start supervising/managing we will be more transactional (performance management) and as we move up through the organisation we will become more transformational (visionary/inspiring). Continue Reading »