We don’t often post sales training information on this site but this article by our Singapore Sales manager, Radu Palamariu, demonstrates self leadership and communication skills.
Ask the tough question
“Send me some more information!”
“Let me think it over!”
These are the two statements that most prospective clients use on sales people. And unfortunately, most of them get away with it.
1) Unfortunate for the sales person, because he or she will need to call again to chase the prospect/client for an answer whilst having no guarantee of the result.
2) Unfortunate for the prospect/client, because they will be called again and will have to spend valuable time either reevaluating or fobbing off the sales person.
Since we all know this happens, why are people still doing it? Continue Reading »
A common fear of public speaking is forgetting your words and yet we all grapple to find the right word from time to time. In this short YouTube video I talk about some of the strategies I use to speak fluently and overcome the occasional ‘brain freeze’.
I was recently speaking to the Malaysian Association of Professional Speakers in Kuala Lumpur, Malaysia on the topic of ‘Professionalism’; practice these techniques and soon you will be speaking like a professional.
In my experience one of the most challenging tasks for managers is delegation and one trait of a leader is the ability to effectively delegate.
Management and Leadership require getting work done, with and through others whilst gaining their trust and co-operation, the secret is that you have to give trust before you can gain it.
Many of the executives I have coached have struggled with the issue of trust as they have got where they are today by being controlling and see delegation as loss of control. Logically these people know that they must delegate but become frustrated that when they try to delegate they don’t get the results they were hoping for. Continue Reading »
I recently engaged in an online dialogue on, sex, politics and religion. The person who started the post made the comment that we should NEVER talk about these topics.
Now I understand where the writer was coming from;talking about sex, politics and religion can break rapport, create conflict and ruin the career of the unwary but I have a different perspective. As humans, sex, politics and religion play a significant part of our lives and the biases and meanings we bring to these topics will significantly affect our behaviour; so to not talk about them can be equally dangerous. Continue Reading »
I have a limited number of complimentary tickets available so if you want to learn about leadership and influence and are in Singapore, contact the organisers and mention this blog and they will have a ticket emailed to you (whilst stocks last).
As a Leo/Ox I don’t believe much in hororscopes but with Chinese New Year celebrations in full swing I cannot ignore the current zeitgeist.
According to the Chinese Zodiac, the tiger is a symbol of power and authority and therefore leadership; unfortunately the style of leadership represented is poor on relationship.
Poor people leadership is something I encounter on a daily basis; just recently I was conducting a Coaching for Managers program and one senior manager told me his boss had refused to attend saying, “I don’t believe in that s#!t”
On the flip side I have been working with some great people, recently, who really believe in developing people-skills and are seeing the business results to confirm their belief.
If this is your first or fiftieth time reading this blog, I hope my posts, in some small way, make the Year of the Tiger profitable, productive and harmonious for you.
There are many definitions of leadership but my favourite in terms of its practicality is:
“Leadership is getting work done with and through others, whilst gaining their trust and cooperation.”
In a modern matrixed organisation, the ‘others’ that we need to lead may be our subordinates but just as likely they will be our peers, our bosses and our clients. Continue Reading »
As part of my study of leadership and business, I recently read a classic— Tom Peters’ 1985 book, A Passion for Excellence: The Leadership Difference. This book followed his best selling book on great companies, Search for Excellence (1982). By the time I read over 300 pages, I knew that I was going to use a number of quotes on “coaching.” Then I turned the page to Chapter 18. It has a one line title, Coaching. Continue Reading »
It is more than a year ago that I walked through the door of the Self Leadership International office for the first time. I was a young graduate of psychology, coming all the way from Romania to learn about training and leadership development in Singapore; with very little idea of what my internship will bring about.
Now, one year later, I can whole heartedly say that it was the greatest learning experience of my life.
I believe that to survive and prosper we need to learn faster and to teach better.
Did you know that your learning follows a path? Firstly you don’t know what your don’t know, which is a state I like to call “blissful ignorance.” On the learning path this is known as unconscious incompetence. Continue Reading »
As a Leo/Ox I don’t believe much in hororscopes 
but with Chinese New Year celebrations in full swing I cannot ignore the current zeitgeist.
There are many definitions of leadership but my favourite in terms of its practicality is:
Coaching, circ. 1984
