Self Leadership Coaching Blog

In 1990 Peter Senge published a book that has become a classic, a book that most people in leadership and management roles in business, most who consult or coach within organizations, and those who seek to stay on the cutting edge of business have read.  I’m speaking, of course, about the book The Fifth Discipline. The theme and central focus of this book is on learning to think and work systemically.

Senge was convinced that the key to business success rested in five disciplines, which when synergized by leaders and managers, will launch an organization or business into a creative mode and take it to a whole new level of effectiveness.  Like the five critical component technologies that came together in 1935 for the McDonnell Douglas DC-3 and which ushered in the era of commercial air travel— Senge argued that the five components he discovered would create great companies.

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It is more than a year ago that I walked through the door of the Self Leadership International office for the first time. I was a young graduate of psychology, coming all the way from Romania to learn about training and leadership development in Singapore; with very little idea of what my internship will bring about.

Now, one year later, I can whole heartedly say that it was the greatest learning experience of my life.

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I believe that to survive and prosper we need to learn faster and to teach better.

Did you know that your learning follows a path? Firstly you don’t know what your don’t know, which is a state I like to call “blissful ignorance.” On the learning path this is known as unconscious incompetence. Continue Reading »

Self Leadership International is a sponsor of the Singapore Human Resources Summit 2009. Continue Reading »

When I speak about leadership at a conference or workshop, I often talk about my children, Tasha (3 1/2) and Nathan (22 months). This is for a couple of reasons, firstly and selfishly because I am a proud father, secondly because it builds rapport with the audience and thirdly and most importantly because they are good examples of leadership and influence principles. In this blog post I wanted to share 3 such leadership principles.

1. Modeling Behaviour

Every parent knows that children are great mimics, they watch you like a hawk and duplicate your behaviour. This can be amusing, as when Tasha first started painting her nails after watching my wife or Nathan picking up my tennis racket and saying, “like daddy.” The dark side of this modeling is when children mimic the aggressive behaviour of adults, which was demonstrated by  Dr. Albert Bandura with the Bobo Doll experiment and is evidenced in war torn areas of the world where children carry weapons.

Adults to0 model behaviour which is why the leaders of any team or organisation must “walk the talk”, they must be the model for the behaviours they wish to see duplicated. Talk is cheap – action is real.

2. Validation

Both Tasha and Nathan like to clap themselves when they do something right and they both beam when Zurina and I give them praise. As a leadership consultant I know how important it is that I continue to praise even moderately good performance as research by Dr Ethna Reid shows that teachers who get the best results, validate regularly. Successful teachers also alternate between teaching and questioning (testing) for comprehension.

In leadership and management in a hectic paced world it is all too easy to criticise poor performance and to tell rather than ask. In our leadership for managers program, we emphasise and rehearse the arts of validation and asking good questions.

3. Story Telling

Children love stories and interpret our cultural moral code from those stories. Tasha knows who are the good princesses (coutesy of Disney) and who is the evil queen, Nathan is learning from Thomas the Tank Engine that when you break the rules you go off the rails, he even exclaims very loudly “oh no!” when this happens.

Effective leaders also tell stories that let their followers know what the vision and culture of the organisation is. These stories get retold and strongly influence the behaviour of the team or workforce. When I was teaching coaching skills at Singapore Airlines I noticed how they regularly used stories of  exemplary customer service to validate and reinforce the behaviour of going the extra mile service (GEMS).

Perhaps you have other Leadership Principles you have learned from children – feel free to share.

In a previous post I talked about surviving the recession by developing yourself and to be congruent I have coached myself to do the same.

As I write this blog I have a sense of relief and excitement as a package has just left my hands in Singapore, and headed to Australia via the post office. The package contains evidence of my professional development for accreditation by the International Federation for Professional Speakers (IFFPS). The accreditation of Certified Professional Speaker (CPS), should I be successful, will in some way validate the work I have done as a professional speaker in the last 10 years – But most importantly the process of accreditation forced me to look at my competencies and business practices and make sure they were of the highest standard. Continue Reading »

I have just returned from a client meeting, where the client needed to train its sales people to effectively increase sales.

Increasing sales is one of the key actions that is going to help this client weather the recession and profit afterward. After identifying the urgent need to train trainers to equip the sales team with product knowledge and values based selling skills across 14 countries, the business development manager told me, “Yes, we need this but I was told yesterday that there is a freeze on discretionary spending.”

I wanted to yell, “Since when is learning discretionary?” Continue Reading »