I recently conducted ‘Critical Skills for Leaders and Senior Managers’ in Singapore and Malaysia; during these programs I surveyed the participants for their desired take-aways – 80% of the attendees wanted to know how to influence their boss.
Research has shown that the inability to build a successful relationship with the boss is a significant reason for managers failing or not reaching their full potential.
When I approach this topic I encounter a number of mindsets that lead to an inability to effectively influence, these include:
A common fear of public speaking is forgetting your words and yet we all grapple to find the right word from time to time. In this short YouTube video I talk about some of the strategies I use to speak fluently and overcome the occasional ‘brain freeze’.
I was recently speaking to the Malaysian Association of Professional Speakers in Kuala Lumpur, Malaysia on the topic of ‘Professionalism’; practice these techniques and soon you will be speaking like a professional.
Communication skills are the glue that holds together relationships and the oil that lubricates business and sales.
Good communication skills are essential to lead yourself and influence others. Poor communication causes pain, conflict, loss of productivity and profit.
Is their a difference between leadership and management? Can managers lead and can leaders manage?
These are perennial questions in the field of leadership development and the answers vary depending on who you talk to.
The concept of a leadership pipeline is that as we start supervising/managing we will be more transactional (performance management) and as we move up through the organisation we will become more transformational (visionary/inspiring). Continue Reading »