Nov
10
2010
When communicating any message it is essential that we are congruent, that is to say our words match our tonality which matches our body language. It is also important to get our facts right, because to fail to do so will lose you all credibility.
The 7%, 38%, 55% Myth
You may be familiar with the above statistics which are regularly rolled out by communication trainers to make the point that tonality (38%) and body language/facial expressions (55%) are important in getting your message across. The irony is that people, who I believe should know better, are promoting a myth by quoting statistics without knowing what they mean. Continue Reading »
Apr
17
2009
In a previous post I talked about surviving the recession by developing yourself and to be congruent I have coached myself to do the same.
As I write this blog I have a sense of relief and excitement as a package has just left my hands in Singapore, and headed to Australia via the post office. The package contains evidence of my professional development for accreditation by the International Federation for Professional Speakers (IFFPS). The accreditation of Certified Professional Speaker (CPS), should I be successful, will in some way validate the work I have done as a professional speaker in the last 10 years – But most importantly the process of accreditation forced me to look at my competencies and business practices and make sure they were of the highest standard. Continue Reading »