Did you know that your learning follows a path? Firstly you don’t know what your don’t know, which is a state I like to call “blissful ignorance.” On the learning path this is known as unconscious incompetence. Continue Reading »
I have just returned from a client meeting, where the client needed to train its sales people to effectively increase sales.
Increasing sales is one of the key actions that is going to help this client weather the recession and profit afterward. After identifying the urgent need to train trainers to equip the sales team with product knowledge and values based selling skills across 14 countries, the business development manager told me, “Yes, we need this but I was told yesterday that there is a freeze on discretionary spending.”
I wanted to yell, “Since when is learning discretionary?” Continue Reading »
