Apr 27 2009

What do Children Teach us about Leadership?

Posted by Andrew Bryant, CSP
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nathan_smWhen I speak about leadership at a conference or workshop, I often talk about my children, Tasha (3 1/2) and Nathan (22 months). This is for a couple of reasons, firstly and selfishly because I am a proud father, secondly because it builds rapport with the audience and thirdly and most importantly because they are good examples of leadership and influence principles. In this blog post I wanted to share 3 such leadership principles.

1. Modeling Behaviour

Every parent knows that children are great mimics, they watch you like a hawk and duplicate your behaviour. This can be amusing, as when Tasha first started painting her nails after watching my wife or Nathan picking up my tennis racket and saying, “like daddy.” The dark side of this modeling is when children mimic the aggressive behaviour of adults, which was demonstrated by  Dr. Albert Bandura with the Bobo Doll experiment and is evidenced in war torn areas of the world where children carry weapons.

Adults to0 model behaviour which is why the leaders of any team or organisation must “walk the talk”, they must be the model for the behaviours they wish to see duplicated. Talk is cheap – action is real.

2. Validation

Both Tasha and Nathan like to clap themselves when they do something right and they both beam when Zurina and I give them praise. As a leadership consultant I know how important it is that I continue to praise even moderately good performance as research by Dr Ethna Reid shows that teachers who get the best results, validate regularly. Successful teachers also alternate between teaching and questioning (testing) for comprehension.

In leadership and management in a hectic paced world it is all too easy to criticise poor performance and to tell rather than ask. In our leadership for managers program, we emphasise and rehearse the arts of validation and asking good questions.

3. Story Telling

Children love stories and interpret our cultural moral code from those stories. Tasha knows who are the good princesses (coutesy of Disney) and who is the evil queen, Nathan is learning from Thomas the Tank Engine that when you break the rules you go off the rails, he even exclaims very loudly “oh no!” when this happens.

Effective leaders also tell stories that let their followers know what the vision and culture of the organisation is. These stories get retold and strongly influence the behaviour of the team or workforce. When I was teaching coaching skills at Singapore Airlines I noticed how they regularly used stories of  exemplary customer service to validate and reinforce the behaviour of going the extra mile service (GEMS).

Perhaps you have other Leadership Principles you have learned from children – feel free to share.


Mar 23 2009

Creating a New Vision after the Meltdown

Posted by Andrew Bryant, CSP
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Creating a New VisionEvery executive knows that they must have a vision and mission statement but in times of crisis these important documents can be forgotten.

It is a bit like if you were in a boat and have set your course, but the boat springs a leak and you spend your whole time bailing water and have no time to steer.

William Bridges created a model of change and transition that is highly relevant in today’s financial readjustment. Continue Reading »


Feb 9 2009

Transformational Leadership

Posted by Andrew Bryant, CSP
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transformational-leadership1
Is their a difference between leadership and management? Can managers lead and can leaders manage?

These are perennial questions in the field of leadership development and the answers vary depending on who you talk to.

The concept of a leadership pipeline is that as we start supervising/managing we will be more transactional (performance management) and as we move up through the organisation we will become more transformational (visionary/inspiring). Continue Reading »


Feb 5 2009

Confidence for Managers and Leaders

Posted by Andrew Bryant, CSP
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Leadership Team

Confidence is a key success factor for modern managers and leaders and yet many lack confidence in the following areas:

  1. Managing downwards when subordinates have higher qualifications or are qualified in a different discipline
  2. Influencing peers or external stakeholder when there is no direct authority
  3. Managing upwards even in a matrix organisation Continue Reading »

Feb 3 2009

Team WORK or Team Communication?

Posted by Andrew Bryant, CSP
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With the way today’s organisations are structured you probably work as part of team, even if it is a virtual one. Working in a team means getting work done with, through, and for others – and the thing about other people, is that they are different! It is this difference that makes team work both exciting and frustrating.

An important realisation when working in a team is that the way you perceive and respond to the world (your personality) is NOT the “Right Way” or “The Only Way” to do things. This realisation reduces our frustration and opens us to the possibility of collaboration rather than compromise.

Team Work CycleThe team work cycle highlights the need for different personalities. Continue Reading »


Jan 15 2009

Leadership Qualities

Posted by Andrew Bryant, CSP
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Learn & LeadIf you go to the leadership section in your local book store you will be overwhelmed by the number of book with “Leadership” as part of the title. It is obvious that leadership is a term that means different things to different people and in different contexts. In addition there are numerous opinions of what Leadership Qualities are required to be successful. Continue Reading »